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Business Details
38 Years
experience
Expert Hairdressing & Trichology Services in Chester
Hair Matters, established in 1988, is a Chester-based hairdressing and trichology clinic combining expertise in hair styling with scalp and hair health. Our team offers personalized consultations, specializing in fine hair treatments, professional colouring, and trichological assessments. With over three decades of experience, we prioritize client satisfaction through tailored advice, high-quality products like the Philip Kingsley range, and a guarantee of service excellence.

Our philosophy centers on understanding individual needs, whether addressing hair loss concerns or creating bespoke styles. We maintain transparency in treatments, including 48-hour skin tests for safety, and provide follow-up care to ensure optimal results. Our location in historic Chester allows convenient access for local and visiting clients seeking expert hair care.
Services
Hairdressing Trichology Fine Hair Treatments Professional Colouring Scalp Analysis
Details
  • Year established: 1988
Highlights and features
  • Over 30 years of combined hairdressing and trichology experience
  • Specialist focus on fine hair treatments and hair loss solutions
  • Complimentary consultations for personalized hair care plans
  • Official Philip Kingsley salon for professional hair products
  • Guarantee of client satisfaction with all services
What people say
Expert trichology advice Professional colouring results Personalized consultations Knowledgeable staff Effective treatments
Services
Trichology Consultation
Our trichology consultations address hair loss and scalp disorders through expert diagnosis and tailored treatment plans. Richard Hall, a member of The Institute of Trichologists, assesses conditions like telogen effluvium and androgenetic alopecia. We provide evidence-based solutions ranging from nutritional therapy to cosmetic enhancements, ensuring clients understand their hair loss category and available options.
Professional Colouring
Award-winning colouring services using advanced techniques like foil work and shoe-shine colour. Our stylists create natural or bold looks tailored to your skin tone and lifestyle. As a Master Colour Award-winning salon, we combine artistic skill with hair health considerations to deliver vibrant, long-lasting results while maintaining hair integrity through Philip Kingsley products.
Fine Hair Treatments
Specialist treatments for fine hair using the Philip Kingsley Body Building range. This system includes volumizing shampoos, conditioners, and styling products designed to enhance body and texture. Our experts recommend tailored regimens to maximize hair density appearance while maintaining scalp health through regular trichological assessments.
Scalp Analysis
Comprehensive scalp condition evaluations identifying issues like psoriasis, seborrhoeic eczema, or fungal infections. We use clinical diagnostics to determine causes of irritation or hair loss, offering targeted treatments from keratolytic creams to UV therapy. Regular follow-ups ensure effective management of chronic conditions affecting hair growth.
Hair Consultation
Personalized hair consultations considering face shape, texture, and lifestyle. Our stylists provide complimentary advice on suitable cuts, colours, and maintenance routines. We use GHD tools for straight styles and recommend home care products to maintain professional results between salon visits, ensuring practical yet fashionable outcomes.
People
Richard Hall
Trichologist & Clinic Director
Richard Hall, a member of The Institute of Trichologists, specializes in hair loss diagnosis and treatment. With over 30 years in the industry, he combines clinical expertise with practical hairdressing knowledge to address temporary, treatable, and permanent hair loss conditions through personalized consultations.
Questions
What hair types do you specialize in?
We specialize in fine hair treatments but cater to all hair types. Our Philip Kingsley Body Building range specifically targets volume and density concerns.
Do you offer hair loss solutions?
Yes, our trichology clinic addresses hair loss through consultations, nutritional advice, and targeted treatments. Richard Hall provides expert diagnosis for temporary, treatable, or permanent hair loss conditions.
What colouring techniques do you use?
We employ foil work, highlighting, slicing, and shoe-shine colour techniques. Our Master Colour Award-winning stylists create customized looks using professional-grade products.
Are skin tests required before treatments?
Yes, we perform 48-hour skin tests for all new clients requiring colour treatments to ensure safety and prevent allergic reactions, following legal and ethical guidelines.
How often should I visit for scalp treatments?
Treatment frequency depends on your condition. Acute issues may require 4-6 weekly sessions, while maintenance plans typically involve fortnightly visits for ongoing scalp health management.
Do you offer aftercare products?
Yes, we stock Philip Kingsley professional products for home care, including shampoos, conditioners, and styling solutions tailored to your specific hair and scalp needs.